So a few weeks ago, after hearing some good things about it from friends, I started using Uber.
I also started using Lyft, because according to reports, drivers like it better (perhaps this has to do with the fact that they can get tips through the app). The first couple of Uber rides I took, the drivers were also Lyft drivers, and when I asked them, they said they all preferred Lyft.
I want to like Lyft. I really do. But there are some things that are annoying about it:
Authentication: You can't login with normal username/password credentials like everyone else in the whole world. In order to login, you enter your phone number into Lyft's website, and they send you a code via SMS.
I'm not sure how they handle things if you need to login through some other phone/device. What happens if you change phone numbers?
Profile pic: Even more annoying, there is no way to add your profile picture through the app. So right now, I have no profile pic in Lyft.
Lyft seems to think that everyone uses Facebook, so they want you to use the app that way. Facebook, presumably, is how one would set a profile picture.
UPDATE (2015-06-15): Three days after I wrote this post, Lyft updated their iPhone app to fix this problem. You can now set your profile picture through it.
Fare Estimation You cannot get a fare estimate through the Lyft app
What you have to do instead is open up a browser, go to the Lyft webpage for your city, and punch in two addresses, and get an estimate that way. Completely annoying and very hard to do if you're not exactly sure where you are.
Neither Uber's nor Lyft's app is perfect, both definitely has rough edges, especially the UI around setting a pickup location, but you get over these quickly enough.
But Uber's is light years ahead of Lyft's.